
Owners widely report significant issues with customer service, citing long shipping times, poor communication, and difficulty resolving defects. Some owners describe the build quality as reasonable with interesting design details and a striking appearance, comparing it favorably to more expensive watches. Others, however, flag sharp edges, uncomfortable strap screws, potential QC issues like alignment and dust under the glass, and movement failures within a few years. One owner noted their watch held up well over a year in a demanding environment, recommending it as worth the price. Overall, owners are split on the Lilienthal Berlin Chronograph Solar – Edition II, with praise for its design and perceived value tempered by widespread concerns about quality control and customer service.
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