Benrus Watches DTU ShieldvsPraesidus Service

Owners widely praise the Benrus DTU Shield for its attractive design and authentic vintage military homage, with one owner noting it received multiple compliments. The 38mm case size is considered by some to be ideal, offering a comfortable and accurate representation of classic field watches. One owner reported overwinding the watch, leading to a need for servicing. The Benrus DTU Shield is priced at CHF 892. Overall, owners and reviewers find the Benrus DTU Shield to be a well-executed and appealing field watch, particularly appreciated for its vintage-inspired aesthetics and comfortable wearability.

Owners widely report issues with Praesidus customer service, citing slow response times and unresolved problems. One owner noted the domed glass offers vintage distortion and the unbranded dial appeals to history buffs, but experienced jumpy hand sensitivity when setting the time. Another owner reported a scratchy crown and rotor issues that persisted after warranty service, followed by a locked crown. On balance, owners express significant dissatisfaction with customer service and product reliability, overshadowing any positive design elements.