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Owners report the Undone Aquadeep K9 offers good quality and a well-made OE strap, with the Seiko NH72 movement noted for reliability and accuracy. One owner experienced a very poor customer service interaction regarding delivery and a warranty claim denial for moisture damage, advising others against purchasing. Another owner found a review suggesting $150 was a good price for the watch, noting the brand's interesting designs originating from Hong Kong. On balance, owners value the watch's build quality and reliable movement, though customer service experiences can vary significantly.
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